Uber

Uber’s approach to payments is fascinating. Being the world’s leading marketplace for businesses like ride-sharing, food delivery, freight and logistics management - what it implies from a payments perspective is that our platform needs to be generic enough to seamlessly support the specificities of each line of business, while being bi-directional in terms of managing the collection and disbursement of money.

As a Payments PM at Uber, my work is focussed around OKRs of Growth, Cost Savings, Reliability and Compliance

  • Growth: Unlock revenue opportunities for lines of businesses at Uber, through offering a robust payments experience to customers and enterprises (B2C, B2B), as well as to the businesses themselves (Operations)

  • Costs: Reducing payment costs through initiatives like fee intelligence, batching transactions, currency routing, minimum payout thresholds, and efficient payment orchestration

  • Reliability: Improving platform reliability through actively alerting on spikes and trends in key business metrics

Here’s a few projects I’d like to highlight

  • Launched a payment product to allows eligible marketplace earners (drivers, couriers) to receive COVID-19 financial assistance, based on a diagnosis or personal order from a public health authority to quarantine

  • Enabled credit card collections for shippers using Uber Freight, unlocking a $94M per year revenue opportunity

  • Introduced an Amex / Uber rewards partnership, for riders and eaters to receive accelerated Uber points on trips and orders

  • Delivering the global payments platform to support Uber’s new delivery-as-a-service business i.e. Uber Direct unlocking >$100M in revenue

    Learn More →

Morgan Stanley

  • Launched Morgan Stanley’s first 24x7 real-time payments platform using the Zelle network (This product was the first digital-only cash management offering at MS). Read More...

  • Paved the story board for a re-engineered Money Movement Platform, to enable cash management over ACH, Wires, and Card Read More...

  • Delivered a proof of concept for a Real-Time Cross-Border Payments Solution, using a distributed ledger, which could result in annual savings of over $400M through sourcing liquidity on-demand

  • Founded an application “Coffee Connect” for employees to grow their cross functional network across the firm. This was a voluntary project worked on during off hours (Trademark registered with USPTO)

  • Managed a team of Business Analysts and Scrum Masters for the Money Movement NextGen platform